Privacy Policy
Last updated: September 2026
1. Who we are
RIO Recruitment is a trading name of RIO Recruitment & Consultancy Ltd, a company registered in England and Wales under company number 17435111.
Registered office:
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
Email: dan@riorecruitment.co.uk
Telephone: 07436 231876
RIO Recruitment & Consultancy Ltd is the data controller responsible for the personal information described in this Privacy Policy.
2. Information we collect through this website
When you use our website or contact us, we may collect personal information including:
- Your name
- Email address
- Telephone number, where provided
- Information contained within your enquiry or message
- Information you choose to provide when contacting us about recruitment services or vacancies
- Technical information generated when you use our website, such as IP address, browser or device information, where this is collected by our website provider or cookies
If you contact RIO Recruitment as a candidate or provide a CV, additional personal information may be processed in accordance with our Candidate Privacy Notice.
3. How we use your information
We may use personal information collected through our website to:
- Respond to enquiries
- Communicate with prospective and existing clients
- Respond to candidates interested in vacancies or our recruitment services
- Provide and administer our recruitment services
- Maintain appropriate business records
- Operate, maintain and protect our website and systems
- Comply with legal and regulatory obligations
4. Our lawful bases
Depending on the circumstances, we may process personal information because:
Legitimate interests – where it is necessary for the legitimate operation of our recruitment business, including responding to enquiries, communicating with clients and candidates, and providing recruitment services.
Contract – where processing is necessary to take steps at your request before entering into a contract or to perform a contract.
Legal obligation – where we are required to process information to comply with the law.
Consent – where consent is required for a particular activity. Where we rely on consent, you may withdraw it at any time.
The ICO requires businesses to identify and explain the lawful basis they rely upon rather than treating consent as the default basis for every use of personal information.
5. Sharing your information
We may share personal information where necessary with organisations that support the operation of our business, such as:
- Recruitment and applicant-tracking software providers
- Website, email and IT service providers
- Professional advisers such as accountants, insurers or legal advisers
- Regulators, authorities or other organisations where required by law
Candidate information may also be shared with prospective employers as part of our recruitment services. Further information about this is provided in our Candidate Privacy Notice.
We do not sell personal information.
6. International transfers
Some of the service providers we use may process personal information outside the UK.
Where personal information is transferred internationally, we will take appropriate steps to ensure the transfer is made in accordance with applicable UK data protection law.
7. How long we keep information
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, regulatory, contractual or legitimate business requirements.
Different retention periods may apply depending on the type of information and our relationship with you.
More detailed retention periods are maintained within our internal Data Retention & Deletion Policy.
8. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of processing
- Object to certain processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, contact:
dan@riorecruitment.co.uk
The availability of particular rights depends partly on the lawful basis being used, so I prefer this wording to claiming every right applies in every situation. The ICO specifically notes that applicable rights vary according to the lawful basis.
9. Your right to object
Where we process your personal information on the basis of legitimate interests, you have the right to object to that processing in certain circumstances.
Please contact dan@riorecruitment.co.uk if you wish to object.
It's worth making this visibly separate as above because ICO guidance says the right to object should be explicitly brought to people's attention.
10. Complaints
If you have concerns about how we use your personal information, please contact us first at:
dan@riorecruitment.co.uk
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
11. Cookies
Our website may use cookies and similar technologies.
Some cookies are necessary for the website to function. Where non-essential cookies, such as analytics or advertising cookies, are used, we will provide appropriate information and obtain consent where required.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website or legal obligations.
The latest version will be published on this website.